Abstract Background and Aim: As refractive errors are the most common ocular disorders, which are usually corrected with eye-glasses and the clients' satisfaction is of general and global significance in the modern world, this study was intended to cross-sectionally describe and analyze the intensity of refractive errors and the satisfaction of people suffering from refractive errors about glasses prescribed for them to correct their errors. Materials and Methods: The subjects of the study were 150 patients with refractive errors. The study data were collected through (1) interview checklist to record the demographic details of the patients and the satisfaction of the patient and the person who accompanied him/her and (2) observation and examination checklists to determine the type and intensity of refractive errors. Results: 34.7% of the subjects were male and the rest female. Their mean age was 29.06±14.57 63.8% of the patients and 67.2% of their mates were dissatisfied with glasses. The most common refractive disorders in descending order were myopia, astigmatism and hyperopia. No significant relationships were found to exist between myopia, factors such as sex and job with dissatisfaction from eyeglasses. However, a significant relationship was observed between age groups and satisfaction from eyeglasses (P<0.01). Conclusion: In order to gain the satisfaction of the people using eyeglasses, contact lenses and surgical procedures which are associated with advantages and disadvantages, to correct for refractive errors a number of factors including medical diagnosis, the patients’ attitude and socioeconomic status, and the dominant social culture, are to be taken into consideration.

Keywords: Refractive errors; Satisfaction; Eyeglasses

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